M K Gupta,
Consumer Activist
Got a message on 17.2.2011 from phone number 581810005 (9 digits number instead of 10) which reads, “Thank you for subscribing Cricket Pack at Rs.5/day. Simplest & Fastest Cricket Score updates.www.channel99.in/circ.in/jsp.
To unsubscribe Dial 321*618#.
Now, receiving message daily that your cricket pack has been renewed at Rs 5/day. (Without any request by me.)
Never requested to subscribe. Onus for unsubscribing has been put on clients. Today, when called on aforesaid number for unsubscribing, first of all, some voice message not clearly understandable is heard and then jingles songs.
On request to unsubscribe by opting reply option, no reply from the company so far.
On dialing aforesaid number viz. 318*618#. Every time messages are, “result unknown”.
Getting numerous messages about cricket scores daily and have to waste time in deleting them too.
Why mobile Companies are forcing the customers to subscribe for cricket score?
Unwanted messages should also be banned like pesky (unwanted) calls, the deadline for banning such calls has time been extended second time till 28th February now. This may be further extended result huge benefit to the mobile companies at the cost of incontinence and intrusion to the privacy of the mobile users.
The Government is giving priority to the interest of mobile operators over the interest of public. Now, even un-interested mobile users will have to pay Rs. 5/day, will have to waste their time deleting such messages too while companies will earn crores of rupees on the helplessness of their clients. Companies plead that they are developing infrastructure to stop pesky calls but to stop such forced subscription, no system is needed. Rater, they must have developed some system for forcing their client such subscription. In fact, Operators do not want to stop pesky call to earn lot of money and government approach is lax giving rise to speculation of collusion between the two.